Terms & Conditions

General terms & conditions, discounts and included services for the Ütia de Börz mountain hut

Foreword

The purpose of this document is to regulate the terms and conditions set down by Sass Dlacia S.p.A. with registered office in Via Sciarè 11, San Cassiano in Badia 39036 (Bolzano) Italy, registered in the Companies' Register of Bolzano with VAT No. 00831290218. The words “You” and “Client” refer to all private and/or collective subjects that for any reason access the website www.boerz.it or use its services. The use of these services implies the unconditional acceptance and validity of all the general terms and/or conditions – that are considered automatically inserted in the agreement entered into with Sass Dlacia S.p.A., without the need to copy them into it – including the latest version of these General Terms and/or conditions.


1. Prices, included services and payment options

The price of a room includes: 10% VAT tax, outdoor parking, buffet breakfast (dorm excluded), WiFi, TV, linen, daily cleaning, weekly change of towels and linens, final cleaning.

The price of a room does not include the tourist tax amounting to € 3.10 per person per day. Children younger than 14 are exempted from paying the tourist tax. Pets: € 15.00 per day. Covered parking: € 15.00 per day.

Single use supplement: € 25.00 per night.

Discounts starting from the third person in the Putia or Odle room :

  • 14 and over: -15%
  • 7 - 14 years: -30%
  • 3 - 7 years: -50%
  • 0 - 3 years: -100%

Important notice: guests intending to sleep several nights outside the mountain hut during their stay are requested to inform the reception when checking in, to calculate the tourism tax.

Payment method: the bill can be paid with credit cards (Visa, Mastercard) or in cash up to the limit set by law.

All prices are subject to change.

2. Booking

In order to obtain a binding reservation, please send an advance deposit amounting to 30% of the total price for your stay. The payment should be made directly on our website at the following page: Deposit Payment, or you may provide us with your credit or debit card details (we accept Visa and Mastercard).

Alternatively, within 7 days of arrival, you can make the payment via bank transfer to the following bank account:

Raiffeisen Val Badia
IBAN: IT 21 X 08010 58340 000300025411
Swift/ BIC: RZSBIT21008

3. Cancellations

With a confirmed booking, you express your consent to the cancellation terms and conditions as specified in Article 1382 of the Civil Code.

There is no right of withdrawal in accordance with the Consumer Protection Code; however, we grant you the following cancellation options:

  • In case you decide to cancel the reservation up to 30 days before the scheduled arrival date, there will be no penalty.
  • If you cancel the reservation within 15 days of the scheduled arrival date, the deposit will be retained.
  • In the event of cancellation less than 15 days of the agreed arrival date, 90% of the total stay amount will be charged.
  • In case of delayed arrival or early departure (even if changes occur within less than 15 days from the arrival), 100% of the total stay amount will be charged.

Changes to the stay period are possible up to 15 days before the scheduled arrival date without any penalty. If changes occur within this period, the deposit for the initially planned stay will only be retained if you promptly communicate the new dates; otherwise, 90% of the stay will be charged.

4. Bookings with special rates and offers

Bookings made at special rates shall be subject to the relevant special conditions, which the customer accepted with the booking.


5. Group booking

For group requests and direct requests, please contact us via email at the following address: info@boerz.it or call us at +39 0471-849527.
Extension of stay: Extensions of stay are possible but subject to management decision and according to availability.

5.1 Conditions
For rooms of more than 6 rooms / more than 15 people between dormitory and rooms.
 
Reservations are confirmed upon payment of a deposit equal to 30% of the total cost of the stay. The balance must be paid within 15 days of check-in, either by bank transfer or credit card. 
 
In both cases, the tourism tax and any extras will be paid directly to the hotel.
 
The amount stated at the time of confirmation will not change in the event that fewer rooms or beds are required, or in the event that fewer guests arrive on our premises at the time of check-in.
Changes are permitted up to 30 days prior to check-in, subject to confirmation by the hotel.
 
We ask you to let us know in advance if you require an invoice.
 
Any unbudgeted extras not covered by the group/company must be paid by the individual participants directly at the bar/restaurant at the time of consumption
 
 
5.2 Cancellations
  • In the event of cancellations no later than 30 days prior to arrival, 100% of the deposit will be refunded.
  • In the case of cancellations received from 29 days before and no later than 15 days before check-in, there is no refund of the deposit.
  • After the 15th day before check-in, the cost of the stay must be settled by bank transfer or credit card.
  • Cancellations received after the 14th day and until check-in, or in the event of a no-show: the full amount will be retained. 

6. Check-in and check-out

Check-in: rooms become available for check-in at 3 p.m. to 8 p.m.
Check-out: guests are requested to leave the room by 10 a.m.

For late check-in (after 8 p.m.) we kindly ask you to contact us by phone or e-mail at info@boerz.it to organise your arrival.

If you need to leave before 8 a.m. we kindly ask you to notify us and set the bill the night before.

7. Further information

The management of Sass Dlacia S.P.A. declines any responsibility for the loss of or damage to personal effects belonging to guests of the mountain hut.

Compulsory information as per Regulation (EU) No. 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes (ODR).

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